Legal

Privacy Policy

Last updated: August 18, 2026

What we collect

When you call, submit our contact form, or request a quote, we collect the information you provide directly: your name, phone number, email address, service address, and details about the appliance issue you're reporting. We do not collect payment card information through this website.

How we use it

We use your information solely to respond to your request, schedule and perform appliance repair service, send appointment confirmations, and follow up on completed work under our guarantee. We do not sell your personal information to third parties.

Third parties

We may use third-party services for form delivery (email/SMTP) and, if enabled, website analytics to understand how visitors use this site. Any analytics cookies are only set after you accept them via the cookie banner — see "Cookies" below.

Cookies

This site uses only essential functionality by default (such as remembering your light/dark theme preference). If analytics is enabled, a consent banner asks for your permission before any analytics cookie is set, in line with Consent Mode requirements. You can decline at any time.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by emailing service@theappliancesplug.biz or calling (832) 570-6555. We will respond within a reasonable timeframe.

Data retention

We retain service and contact records for as long as reasonably necessary to provide support, honor our 90-day labor guarantee, and meet standard business record-keeping practices.

Contact us

Questions about this policy? Email service@theappliancesplug.biz.